Returns & Exchanges

At HockeyStickMan, we stand behind our gear and want to ensure you are hitting the ice with the right equipment. If you are not completely satisfied with your purchase, you can return unused items within 30 days for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the unused hockey sticks or gear in their original packaging, ensuring all tags and labels remain attached.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your box, and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team inspects the returned equipment for quality assurance, we will process your refund or ship out your new gear within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing